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Shipping & Delivery Policy
Processing time: Orders are typically processed within 0–2 days after successful payment. Estimated delivery: 0–7 days from dispatch, depending on location and courier serviceability.
Order handling
You will receive an order confirmation email/SMS after placing an order.
Once shipped, we share tracking details so you can follow your package
Shipping charges
Shipping charges (if any) are shown at checkout. Periodically we may offer Free Shipping promotions.
Courier partners & delays
We dispatch through reputed third-party courier partners. Delays may occur due to weather, strikes, remote locations, or other factors beyond our control. We will support you with updates if a delay happens.
Delivery attempts
Couriers usually attempt delivery 2–3 times. If delivery fails due to an incorrect address, unreachable phone, or premises closed, the order may be returned to origin. Reshipping may attract additional charges.
Address accuracy
Please provide complete and accurate shipping details. We are not responsible for non-delivery due to incorrect or incomplete addresses.
Packaging & tamper check
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Do not accept a package that appears tampered. If you receive a tampered or damaged parcel, please take photos/video and contact us within 24 hours of delivery.
Serviceability
We currently ship within India to serviceable PIN codes. International shipping is not available at this time.
For any shipping queries, contact: surbhilekha@gmail.com +91 9953152075