Welcome to Joyful Lekhu. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your choices when you visit or make a purchase from joyfullekhu.in
Information we collect
Contact & order details: name, email, phone number, billing/shipping address.
Payment & transaction details: payment status, order value, and basic transaction identifiers. (We do not store your full card, UPI PIN, or net-banking credentials.)
Device & usage data: IP address, browser type, device identifiers, pages visited, time spent.
Communication data: messages or emails you send to our support team.
Cookies & similar tech: used for login, cart, analytics, and personalization. You can control cookies via browser settings, but some features may not work without them.
How we use your information
Process and deliver orders, provide invoices and support.
Communicate order updates, shipping/tracking, and service notifications.
Improve our products, user experience, and Website performance.
Prevent fraud, enforce our Terms, and comply with applicable laws.
Send offers and newsletters only if you opt-in (unsubscribe anytime).
Sharing of information
We do not sell or rent personal data. We share limited data only with:
Service providers required to run our business (e.g., couriers, analytics, cloud hosting, customer support tools).
Compliance & law enforcement when required by law or to protect our legal rights.
Data security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no online transmission is 100% secure, so you use the Website at your own risk.
Your choices & rights
Access, update, or delete your information by contacting us.
Opt out of marketing emails via the “unsubscribe” link.
Disable cookies via browser settings
Children’s privacy
Our services are not intended for persons under 18. We do not knowingly collect data from minors.
Third-party links
Our Website may contain links to other sites. We are not responsible for their content or privacy practices.
Changes to this Policy
We may update this Policy from time to time. Changes will be posted on this page with a new “Last updated” date.